Terms of Service

1. Acceptance of Terms

By using Pakkathu Kadai you agree to these terms. If you don't agree, please don't use the service.

2. Eligibility

You must be at least 18 years old and capable of entering a legally binding contract to place orders.

3. Orders & Pricing

• Prices, offers and availability shown in the app/website are indicative and may change without notice.
• We reserve the right to cancel any order at our discretion, including suspected fraud or pricing errors.
• Final prices, taxes and delivery charges are confirmed at checkout.

4. Delivery

Delivery times shown ("10 minutes" etc.) are best-effort estimates, not guarantees. Factors outside our control — weather, traffic, item availability — may cause delays.

5. Cancellations & Refunds

See our separate Refund Policy and Cancellation Policy for the cancellation window and refund timeline.

6. Accounts & Security

You're responsible for the activity on your account. Notify us immediately of any unauthorised use.

7. Limitation of Liability

To the maximum extent permitted by law, Pakkathu Kadai is not liable for any indirect, incidental or consequential damages arising from your use of the service.

8. Contact

Questions about these terms? Reach us at support@pakkathu.app.